Delivery Information

Black Friday Shipping Update:
Due to high courier volumes during the Black Friday period, deliveries may take an additional 1–2 business days. Thank you for your patience!

Delivery Timeframes:
To give you a clear idea of estimated delivery timeframe for your order:

  • Local parcels (Western Cape): Estimated delivery is 1–2 business days. (Black Friday Orders: Estimated delivery time is 1-4 business days.)

  • Interprovincial parcels: Estimated delivery is 3–5 business days. (Black Friday Orders: Estimated delivery time is 3-7 business days.)

Shipping Providers:
We collaborate with several reliable third-party courier companies to ensure your order reaches you promptly. Our current partners include:

  • The Courier Guy

  • DSV

  • Internet Express

If you have a preference for a specific courier, just let us know—we’re here to accommodate!

Free Shipping Threshold:
For all items totaling R999 or more, we offer FREE shipping. It’s our way of saying, “Thanks for choosing FitFlop South Africa!”

Standard Shipping Rate:
If your item falls below R999, there’s a flat R100 shipping fee. This ensures your goodies make their way to you swiftly.

Delivery Hours:
Standard deliveries occur on weekdays (Monday to Friday) between 09:00 and 17:00. Keep an eye out during these hours for your package!

Contact Us:
Should you have any questions or concerns about your delivery, don’t hesitate to reach out. Remember, you have a 10-day window from the date of receiving your order to get in touch.